The protocol you have selected could not be found

Article ID: 2025111         Last updated: 27 October 2013


AccountEdge Plus Network Edition 2011 and 2010

Due to a network protocol change in OS X 10.9 Mavericks and later, AccountEdge Plus NE 2011 & 2010 will not support mulit-user access.

Upon opening company files, you'll receive the message:

'The protocol you have selected cannot be found on your system.
You can select another protocol or change the file access to Single-user.'


If you are planning to upgrade to OS X 10.9 Mavericks or later, we recommend you first upgrade to the latest version of AccountEdge Plus NE.


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