What can I do if I have upgraded or need to upgrade to Catalina or Big Sur?

Article ID: 2025242                      Last updated:  20 November 2020

 

AccountEdge is not compatible with macOS 10.15 Catalina or 10.16 Big Sur and will not be updated for compliance on these macOS.  If you have already upgraded to Catalina or Big Sur, or if your business needs require you to upgrade, we have outlined options to allow you to continue using AccountEdge.  AccountEdge will continue to receive payroll tax updates and upgrades in the future.

1.  Use Parallels or VMware Fusion

Popular virtualisation software companies like Parallels or VMware Fusion allow you to run an older version of the macOS on the same computer that is running Catalina or Big Sur.  You would then access AccountEdge on this pre-Catalina macOS virtual machine. 

  • Parallels is a virtualisation software for the macOS. It can run a wide array of operating systems including macOS, Windows, Linux, and more. 

  Click here to view Parallels products

  • VMware Fusion is a software hypervisor developed by VMware for Macintosh computers. VMware Fusion allows Intel-based Macs to run operating systems such as Microsoft Windows, Linux, NetWare, or Solaris.

  Click here to view VMware Fusion products

2.  Use an older secondary computer

If you have a secondary Mac computer that has yet to be updated to Catalina or Big Sur, you can continue to use AccountEdge on that machine.  AccountEdge will continue to receive payroll tax updates and upgrades in the future.

Click here to view our system requirements and verify if your old Mac will work with your version of AccountEdge.

3.  Downgrade your macOS

On computers that have been upgraded from an earlier macOS, it may be possible to roll back your Catalina or Big Sur installation and return to an earlier macOS.  This option may not be available if your computer came with macOS Catalina or Big Sur pre-installed.

It is recommended that you contact an IT professional for assistance.

4.  Create a partition to install two different macOS versions on the same computer

It's possible to partition your Mac to install Catalina or Big Sur alongside your current version of macOS.  This provides the option to 'duel boot' your computer, allowing you to select or another macOS when turning on your computer.

Speak to Apple or your IT administrator for professional advice about partitioning your Mac.

What can I do if I need to purchase a new computer?

If purchasing a new computer, you have a number of options:

    1.  Request that the Mac you are purchasing is pre-installed with macOS 10.14 Mojave

 If necessary, you could consider purchasing a cost effective refurbished Mac of a slightly earlier spec.

 »  Click here to visit the Apple Shop's selection of refurbished Mac's.

    2.  Use Parallels to run an older version of the macOS

 If your new computer is pre-installed with Catalina or Big Sur, use Parallels to run an older version of macOS on the computer.

 More information about Parallels can be found at the top of this page.

    3.  Downgrade your macOS from Catalina to Mojave

 On computers that have been upgraded from an earlier macOS, it is possible to roll back your Catalina or Big Sur installation and return to an earlier macOS.  This option may not be available if your computer came with macOS Catalina or Big Sur pre-installed.

 It is recommended that you contact an IT professional for assistance.

    4.  Create a partition to install two different macOS versions on the same computer

 It's possible to partition your Mac to install Catalina or Big Sur alongside your current version of macOS.

 This provides the option to 'duel boot' your computer, allowing you to select or another macOS when turning on your computer.

 Speak to Apple or your IT administrator for professional advice about partitioning your Mac.