Cashbook Bank Balance Value Incorrect

Article ID: 2025202          Last updated: 2 November 2015

You may notice, on rare occasions, that the bank or cash balance appears to be incorrect in your Cashbook database.  If this happens, you can request Cashbook to recalculate the bank account balance using the Recalculate Balances feature. 

Recalculating Balances

Make a backup of your company database.

At the top of your screen, go to Data Entry> Recalculate Balances.

The recalculation should only take a moment.  Check your bank or cash balance again.